Papermind is committed to providing a quality product experience to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. As an Australian company, Papermind has adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APP’s govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
We may collect, process or handle personal data of individuals in the European Economic Area. We are the direct controller with respect to the processing of your personal data pursuant to the EU GDPR.
If you are located in the EU, please note the basis for collection and use of your personal information through your use of our website, software subscription or visitor is as follows:
We do not collect any personal data from you that we do not need in order to provide and manage this service to you.
Personal Information is information that identifies an individual. Examples of Personal Information we may collect include names, addresses, email addresses, phone numbers etc.
We may collect:
The GDPR defines the rights that individuals have access and control over their data.
If at any point you believe the information we collect about you is incorrect you can request to see this information and have it corrected or deleted. If you have any queries about our GDPR compliance please contact us at firstname.lastname@example.org
Personal Information is information that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers etc.
We collect your Personal Information for the primary purpose of providing our software to you, providing information to our customers and marketing.
We may collect different kinds of personal information about you which may include but is not limited to:
In the case when we need to collect personal data under the terms of a subscription service or contract we have with you and you fail to provide that data when requested, we may not be able to perform the service we have or are trying to enter into with you (for example, to provide you with goods or services). In such a case, we may need to cancel a product or service you have with us but we shall notify you if this is the case.
During the course of services we provide and when you are using our software we will collect, process and share your personal information for the following purposes:
Provide access to the services and software.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
The personal information we collect may be stored electronically in our electronic databases, in cloud-based servers, which may be located in countries outside the country you live in, including, Australia and USA. To protect your personal information, we work with service providers that we consider will maintain an acceptable standard of data security compliance.
We implement a variety of security measures to maintain the safety of your personal information when you submit or access your personal information through our website or software. Any supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards and personal information) will not be stored on our servers.
If you are in the European Economic Area (EEA), you agree for your personal data to be transferred outside the EEA for the purposes of providing the use of the software. For further information, please contact us using the details set out below or refer to our GDPR statement.
We may disclose personal information to the following recipients; subcontractors and third party service providers which may assist in helping us to deliver business activity and services, they may include:
When we collect personal information from you we understand that it may change. We recommend that you update the personal information we collect. If you wish to update personal information please email us with your contact details. If you wish to make a complaint or observe the information we collect about you, email us with your contact details. We hold the right to refuse access to any information in particular circumstances pursuant to the relevant legislation and retain the right to refuse access under those particular circumstances. If the request you make is severe, we can request that you pay all reasonable costs and expenses.
If you are located in the European Economic Area, the following rights may be applicable under the GDPR;
If you have concerns that remain unanswered, you have the right to complain to data protection authorities. The most suitable data protection authority is the data protection authority of the country: (1) of your permanent residence; (2) of your place of work; or (3) in which you consider the alleged infringement has occurred.
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.